LONDON--(BUSINESS WIRE)--
ACE Group announced today that the Chartered Insurance Institute (CII)
has awarded its UK Retail P&C operations Chartered Insurer status as the
company continues to invest in optimising the service it provides to its
brokers and clients.
David Robinson, Regional President, UK & Ireland, ACE (Photo: Business Wire)
Chartered Insurers must prove that they work in an ethical manner that
places clients’ interests at the heart of the service they provide.
Granted by the Privy Council, the Chartered title gives insurers parity
in terms of professional recognition with other companies, such as
accountants and solicitors.
ACE’s achievement of chartered status follows a number of
customer-focused initiatives in recent quarters, including:
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Extending its client relationship management to a greater proportion
of clients across the UK.
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Investing resources to help clients comply with the Ministry of
Justice reforms on liability claims management.
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Launching a new ACE Appetite app for brokers designed to keep them up
to date with details of ACE’s underwriting appetite for different
insurance classes and industry segments.
-
Making enhancements to ACE Worldview, a market-leading technology
platform which allows brokers and clients to view and manage their
global insurance programmes in real time.
David Robinson, Regional President, ACE UK & Ireland said:
“We are delighted to have attained Chartered Insurer status. It is a
significant achievement, and it is further evidence of our commitment to
provide exceptional service to our clients. We face increased scrutiny
from regulators and clients, and by attaining this status ACE has
achieved industry recognition of professional excellence. I am proud
that our commitment to ensuring that our staff acquire and maintain the
highest level of skills required to deliver quality service across all
areas of the business has been recognised by the CII. I am also pleased
with the contribution ACE has made to raising service standards within
our profession.”
Dr Sandy Scott, CEO of the Chartered Insurance Institute commented:
“ACE clearly demonstrated that it delivers the professional standards
required to attain Chartered Insurer status. At the CII we firmly
believe that the exacting standards required to achieve Chartered Status
are vital to the future success of the insurance sector, not only to be
viewed as a credible career choice, but also to raise the reputation of
the profession as a whole, through the quality of service, advice and
support provided to clients.”
ENDS
About ACE:
ACE Group is one of the world’s largest multiline property and casualty
insurers. With operations in 54 countries, ACE provides commercial and
personal property and casualty insurance, personal accident and
supplemental health insurance, reinsurance and life insurance to a
diverse group of clients. ACE Limited, the parent company of ACE Group,
is listed on the New York Stock Exchange (NYSE: ACE) and is a component
of the S&P 500 index.
ACE UK & Ireland’s five regions are:
· Ireland (Dublin and Belfast) · Scotland (Glasgow, Aberdeen) · The
North (Leeds, Manchester, Newcastle) · Midlands (Birmingham) · London
and South East (London, Maidstone, Reading, Watford)
Additional information can be found at: www.acegroup.com/uk
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140303005911/en/
Source: ACE