LONDON--(BUSINESS WIRE)--
ACE Group today announced that it has been recognised for its
market-leading service to UK-based captive clients for the third year
running.
ACE won the “Customer care in fronting” award at the UK Captive Services
Awards, which recognise and reward captive insurance service providers
that have demonstrated exceptional customer service and innovative
product development. ACE was also highly commented at the “Insurer of
the year” category. The judging panel for the awards was made up of nine
Airmic members who are all responsible for their companies’ captives.
The panel concluded that ACE has outperformed its peers in the areas of
business functionality, customised arrangements, ease of access to
information, reporting, communication and team and multinational
capabilities. ACE demonstrated superior efficiency and expertise in
customer care as well as easy accessibility of its team. Client
testimonials weighted heavily in the panel’s decision.
Clive Hassett, Director of Multinational Services for Europe at ACE,
said:
“Offering captives, a market segment of great importance for us across
Europe and globally, superior customer care is a strategic priority for
ACE. We are delighted that our investment in service to our clients and
in particular in technology, such as the market-leading ACE Worldview
platform, has been recognised for the third year in a row. Awards like
this encourage us to work even harder to further expand our captive
offering and further improve the experience of our clients.”
ENDS
About ACE:
ACE Group is one of the world’s largest multiline property and casualty
insurers. With operations in 54 countries, ACE provides commercial and
personal property and casualty insurance, personal accident and
supplemental health insurance, reinsurance and life insurance to a
diverse group of clients. ACE Limited, the parent company of the ACE
Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a
component of the S&P 500 index.
Visit www.acegroup.com/eu
Source: ACE Group